Where can I see the different member levels, prices, and benefits?
Find information on member levels, prices, and benefits on our Levels page.
How can I join?
You can become a member right there on that Levels page, or by calling us at (414) 755-1965.
How long is my membership good for?
Memberships are good for 12 months, ending on the last day of the month. For example, if you purchase a membership anytime in March 2016, your membership expires March 31, 2017.
How will I know when my membership expires?
An expiration date will be printed on your membership card, and a renewal notice will be sent to you two months prior to your expiration date.
How can I change my personal info? (Postal Address, Email Address, Phone Number, etc.)
For any changes to membership information, please contact Kristopher: email@example.com or call (414) 755-1965 ex. 204.
How much of my donation is tax-deductible?
A breakdown of each level's tax deductibility can be found on the Levels page.
Why am I not receiving the monthly Members-Only Screening email?
Sometimes, email puts things where they don’t belong. Here are two things you can do to fix that:
- Add firstname.lastname@example.org to your email contacts list immediately.
- Check your Spam folder. Gmail users should also check their Promotions folder.
If you still aren’t receiving it, give Kristopher a call at (414) 755-1965 ex. 204.
How many seats can I RSVP for at each screening?
For single membership: one seat
For dual membership: two seats
The only way you can RSVP for anyone other than a member is if your membership level (Film Lover and above) comes with our blue “guest” tickets.
Is there any other critical info about the Members-Only Screenings I should know?
You absolutely, positively must RSVP for the monthly Members-Only Screening by the deadline: noon on the Tuesday before the screening. Once that deadline passes, we’re no longer able to accommodate RSVPs; tickets are already printed, and the staff is busy preparing for the film.
How can I apply my member discount to ticket purchases?
Go here to get started. Click on the product you wish to purchase and then click “Members click here to access your discounts!”
Enter your member number and click Submit.
If you don’t already have a username and password, you will be prompted to create them for your account.
Once you’re logged in, simply choose the items you would like to purchase. Your member discount will be applied at checkout.
What is a voucher?
A voucher can be exchanged for a ticket to a specific festival film after the box office opens.